Privacy Policy
At Self Heating & Cooling, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our services or visit our website.
Information We Collect
We may collect the following types of information:
- Name, phone number, and email address
- Service address and appointment details
- Communication preferences
- Customer feedback and inquiries
How We Use Your Information
We use the information you provide to:
- Schedule and manage service appointments
- Send service reminders, updates, or important notices via text message or email
- Respond to customer inquiries and provide support
- Improve our services and customer experience
Text Messaging & Opt-Out
By providing your mobile number, you consent to receive appointment reminders, updates, and service notifications from Self Heating & Cooling. Message frequency may vary. Message and data rates may apply.
We do not share your phone number or personal information with third parties for marketing purposes.
To stop receiving messages, you may opt out at any time by replying: STOP, CANCEL, or UNSUBSCRIBE.
Data Security
We take data security seriously and use appropriate measures to protect your personal information from unauthorized access, loss, or misuse. Data is stored securely and is only accessible by authorized personnel.
Your Rights & Choices
You may request to:
- Access or correct your personal data
- Delete your information from our system
- Update your communication preferences
To exercise any of these rights, please contact us using the information below.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Self Heating & Cooling
1700 Cumberland Pt. Dr
Marietta, GA 30067
Phone: 678-909-6377
Customer Testimonials
We had Josh come this morning to seasonally service our units. I can honestly say we received the most comprehensive service/cleaning, ever. In a world where many employees no longer seem to care it’s nice to have found a professional tech who actually does. I’m confident our AC is now ready to face a hot Georgia summer. Thanks again Josh, we definitely appreciate you!
I had a fantastic experience with Self Heating and Air! Josh, the technician, serviced two of my units and did an outstanding job. He arrived on time, dressed professionally, and was very courteous throughout the entire process. I will definitely be using them in the future. Thanks, Josh, for your excellent work!
Very pleased with the service we received during installation of our new system. Mark was very knowledgeable and explained how the system works and how to operate it properly. Their prices were competitive and reasonable.
Justin went above and beyond today! Our heat went out and came over within 2 hours. He went to our muddy crawl space while it was pouring and 39 degrees! With a smile! Had it fixed in less than 30 minutes at a very fair price! Thank you Justin and the team at Self Heating and Cooling! You are the best!
The team at Self Heating and Cooling were very professional and on time. From the time our old unit was giving me problems, to the time of the service call, to the estimates for different unit options, to the time they were able to install a new unit was less than 48 hours. Thank you to John, Mark, Kelly, and the rest of the crew who helped to install my brand new unit.
Service Areas
We provide expert HVAC services throughout Georgia, delivering trusted comfort solutions wherever you need us.
